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ACCELERATE DELIVERY OF INNOVATION THAT MATTERS

Continuous innovation is an absolute necessity for the federal government when it comes to keeping citizens safe, enhancing citizen services, and remaining a competitive world leader. Pyramid Labs is an R&D group within Pyramid Nexus that catalyzes innovation for our federal customers.

Pyramid Nexus is our internal strategic framework for aligning people, innovation, and delivery to meet the evolving needs of our federal clients. Developed to support organizational agility and sustained excellence, Pyramid Nexus and Pyramid Labs integrates R&D, industry collaboration, workforce planning, and skills development into a cohesive system that powers everything we do.

TAILOR-MADE INNOVATION

  • End-to-end Product Development: from ideation, UX design, MVP prototyping to scalable pilots

  • Advanced consulting services in next-generation, digital technologies

  • Prototyping and proof-of-concept development

  • Managed cloud hosting services for pilots and demonstrations

  • Technology and agile coaching

CAPABILITIES

  • Access to market-leading cloud and software vendors through our corporate partnerships

  • AI Product and Systems Development

  • Full-stack software engineers

  • Certified subject matter experts (SAFe, AWS, etc)

  • Reusable automation tools and practices

KEY BENEFITS

  • Integrate AI & ML to Streamline Systems

  • Advance Mission Capabilities

  • Mitigate Modernization Risks

  • Accelerate Cloud Adoption

  • Improve Service Delivery to Citizens

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Pyramid Labs Solutions

AIR-hr

Developed in collaboration with YRCI, AIR-hr is a secure, AI-powered platform that delivers real-time, policy-aligned answers to federal workforce questions. AIR-hr translates dense regulatory language into understandable responses, enabling individuals to act with clarity and confidence without having to wait for a help desk response or decode legal jargon.

AIR-hr is powered by a secure, cloud-native infrastructure designed to meet the performance, accessibility, and cybersecurity needs of the federal workforce.
The platform runs on multi-region cloud services for high availability, leverages AI tools like Azure OpenAI and Cognitive Search to deliver natural language responses, and uses a modern web framework for seamless cross-device use. It also complies with Section 508 accessibility standards and integrates federal-grade security controls, ensuring responsible and secure access to HR guidance.

What AIR-HR Delivers
AIR-hr blends advanced AI with deep HR policy expertise to provide consistent, regulation-based answers on demand. Developed in just two weeks through a focused collaboration between Pyramid’s Nexus Division and YRCI’s HR policy specialists, the tool demonstrates what’s possible when modern technology is applied to support the federal workforce.

RPA - Meeting Messenger Bot

To demonstrate the power of augmented intelligence powered by chatbots and robotic process automation (RPA), Pyramid Labs designed a Meeting Messenger Bot. It can identify individual speakers, convert speech-to-text, execute simple and complex commands such as placing an order through Amazon, and publish minutes and sentiments to a corporate intranet platform.

  • Transcribes Business Meetings

  • Captures Intelligent Minutes and Sentiments

  • Natural Language Processing (NLP), Artificial Intelligence (AI), Machine Learning (ML), and Voice Recognition

  • Azure Cognitive Services, UiPath

Case Studies

Modernizing Legacy Systems to Help Americans Achieve Homeownership

Pyramid created an online, centralized, one-stop-shop platform that citizens, lenders, and third-party service providers can use to more quickly, efficiently, and painlessly apply for loans and track the loan throughout the entire lifecycle.

Digitizing Loan Document Submissions to Enable Homeownership During COVID-19

EDD critically restored business and mission continuity and enabled our federal customers to successfully conduct their day-to-day operations digitally from their home offices without interruption.

Transforming a Financial System so Investors Access Market Information Faster

Pyramid transformed disparate Microsoft Access applications into a one-stop-shop, low-code solution that digitized and automated numerous workflows to process updates to investor information more quickly.

Quickly Digitizing Mortgage Claims Using Low-Code to Accelerate Mission Performance

In a matter of 3 months, our federal client went from processing claims request in 17 months to 17 minutes. We helped our client implement a hybrid, low-code solution that rapidly modernized the claims process, improved stakeholder experience, and saved the government money.

Reducing the Risk of Evictions for Low-Income Americans with RPA

In just five days, our Labs team developed and proved the Contract Renewal Virtual Assistant (CRVA) bot prototype using UiPath and Agile methodologies.