How to Score an Agency Against the CISA Zero Trust Maturity Model

Yahia Aboushadi
Director of Brand and Marketing, Pyramid Systems
Reading time:
8 min.

Thirty-seven ratings, one for every row of the model's five pillar tables. That is what the Consumer Product Safety Commission's (CPSC) inspector general published on May 5, 2026, after auditing the agency against the CISA zero trust maturity model. Most explanations of the model stop at its pillars and stages. Here we line it up with the Office of Management and Budget's (OMB) requirements and show how to score at the level an auditor might.

What is the CISA zero trust maturity model?

It is a guide from the Cybersecurity and Infrastructure Security Agency (CISA) for measuring progress toward zero trust. Version 2.0, dated April 2023, has five pillars: Identity, Devices, Networks, Applications and Workloads, and Data. Three cross-cutting capabilities run through them: Visibility and Analytics, Automation and Orchestration, and Governance.

Each row of the model describes four stages. They run from Traditional (manual lifecycles, static policies, one pillar at a time) through Initial (starting automation) and Advanced (automated controls "wherever applicable," coordinated across pillars) to Optimal ("fully automated, just-in-time lifecycles" and dynamic least privilege enterprise-wide).

The working unit is the function. Each pillar table lists its own functions (four each for Identity, Devices and Networks, five each for Applications and Data) plus the three cross-cutting capabilities. That comes to 37 rows, and Table 7 adds a high-level row for each of the three capabilities.

Is the model a requirement?

No, by its own description, though M-22-09 is. Page 12 says the model "should not be viewed as a strict set of requirements but as a general guide." OMB Memorandum M-22-09, issued January 26, 2022, "requires agencies to achieve specific zero trust security goals by the end of Fiscal Year (FY) 2024," and says those goals "are organized using the zero trust maturity model developed by CISA."

The FY 2024 date has passed, and OMB's August 31, 2026 memo M-26-18 still lists M-22-09 among the policies agencies should follow when managing digital identity. As of November 6, 2026, we didn't find a memo that replaces it, though OMB has rescinded the logging memo it relies on (more below). Ask your Chief Information Security Officer's office how OMB currently tracks these goals.

CPSC's audit assessed the agency's implementation "in accordance with" M-22-09 and version 2.0 of the model. Which measure applies in your own review is for your agency and its inspector general to decide. For the identity requirements, see our post on phishing-resistant MFA.

Where do M-22-09's actions land on the four stages?

Mostly between Initial and Advanced, by our reading. Neither document publishes this crosswalk. We matched each action's wording to the stage cell it most resembles, so treat the right-hand column as a starting point for discussion. We picked nine actions that map to a single function; the memo has others, such as public vulnerability disclosure and third-party testing.

M-22-09 action Model function Closest stage language
Phishing-resistant MFA for staff, contractors and partners Identity: Authentication Advanced: "begins to authenticate all identity using phishing-resistant MFA"
Centralized identity management systems Identity: Identity Stores Advanced: "begins to securely consolidate and integrate" stores
Asset inventories through Continuous Diagnostics and Mitigation Devices: Asset & Supply Chain Risk Management Initial to Advanced: "tracks all physical and some virtual assets," then a "comprehensive enterprise view"
Endpoint detection and response "deployed widely" Devices: Device Threat Protection Initial to Advanced: "some automated processes," then consolidating to "centralized solutions"
Encrypted DNS and HTTPS for web and API traffic Networks: Traffic Encryption Initial to Advanced: "begins to encrypt all traffic to internal applications," then "encryption for all applicable internal and external traffic protocols"
A plan for environmental isolation Networks: Network Segmentation Initial: "isolation of critical workloads" (the plan comes before this cell)
Dedicated application security testing programs, using automated tools and manual expert analysis Applications: Application Security Testing Initial: "static and dynamic" testing "including manual expert analysis"
At least one internal-facing FISMA Moderate application made fully operational over the internet Applications: Accessible Applications Initial: "some" mission critical applications "over open public networks"
Initial automation of data categorization, focused on sensitive documents Data: Data Categorization Advanced: "automates some data categorization and labeling"

None of the nine actions, as OMB words them, reads like an Optimal cell. The memo's vision statements come closer: a "complete inventory of every device," against Optimal's "view of all assets," and "treat all applications as internet-connected," against Optimal's "all applicable applications." CPSC's auditor wrote that "under the ZTMM there is no mandated target maturity level, such as 'Advanced' or 'Optimal,' that agencies are required to achieve." The model says that when planning implementation, agencies should decide based on "risk, mission, federal requirements, and operating constraints," and that "required levels of effort and realized benefits will significantly increase" as maturity progresses.

The federal zero trust site's summary of the model does say it is "designed to provide agencies with a roadmap and resources to achieve an optimal zero trust environment," so expect the question to come up.

M-22-09's "initial automation" of data categorization lands in the model's Advanced cell, because the model's Initial cell is manual. Having a capability isn't the same as reaching a stage either: CPSC's report says the agency employs phishing-resistant MFA, and Authentication was still rated Initial.

How do you run a gap assessment function by function?

The model says agencies should assess their current state first but doesn't prescribe a method. This is the sequence we'd use.

  1. Set the scope. The model is "generally aligned to a federal enterprise's single administrative domain or accreditation boundary," so decide which one you're scoring and write it down. The model doesn't say how to roll boundary scores up to an agency, so decide and record that too.
  2. Build one row per function. Record the current stage, the evidence, an owner, the date, the target stage and the reason for that target.
  3. Score against the cell text, with evidence attached. Award a stage only if someone can show the statement is true today. Agree first on what "begins to" means, since many Initial and Advanced cells open with it and the phrase invites generous scoring. Cells often bundle several claims, such as encryption, key rotation and cryptographic agility, so decide up front whether a partial match earns the stage. The guiding criteria on page 9 are the tiebreaker.
  4. Set targets by risk and mission.
  5. Mark dependencies. Page 7 says each pillar "can progress at its own pace" until cross-pillar coordination is required. Continuous authorization under Application Access, for example, draws on signals other pillars have to supply, so check those rows before promising a date.
  6. Date it and schedule the next one.

Score the cross-cutting rows too. Table 7's Governance row at Traditional describes policies enforced via "manual processes or static technical mechanisms," which fits a lot of written policy that nobody has automated.

What does a real assessment look like?

CPSC's audit, report 26-A-02, is a public example. "Each function within the respective ZT pillars and cross-cutting capabilities was assessed independently." We counted the ratings from the report's five tables.

Pillar Rows Traditional Initial Advanced or Optimal
Identity 7 3 4 0
Devices 7 3 4 0
Networks 7 5 2 0
Applications and Workloads 8 4 4 0
Data 8 6 2 0
Total 37 21 16 0

This is one agency, so it isn't a federal benchmark, and Traditional doesn't mean no controls. The auditor "verified the presence of baseline ZT controls across all five ZTMM pillars," said CPSC met M-22-09's requirement to provide a strategy, and issued no Notices of Findings. The audit covered activity through September 2025.

Read the match between self-assessment and audit with care. It held in every row, but the test plan "was specifically designed to validate whether the requirements associated with the CPSC's self-assigned maturity levels were met," and the auditor "did not conduct procedures to identify missing information" in the self-assessment. The evidence is concrete: Data Categorization was rated Traditional with the note that labels are "applied manually at the user's discretion rather than automatically."

The two suggestions were about upkeep. The self-assessment dated from February 2024, so the auditor suggested an update and a policy requiring regular ones, to reduce "the risk of control degradation, resource misalignment, or gaps in coverage."

What does the model leave out?

Logging, for one. Page 11 says the model does not address incident response or "specifics for logging, monitoring, alerting, forensic analysis, risk acceptance, recovery." M-22-09 points to OMB M-21-31 for logging, but M-26-14, dated May 22, 2026, says "M-21-31 is rescinded." It also says CISA's logging reference architecture "will align with the Zero Trust Maturity Model." Appendix C of that memo has its own maturity model, with labels including Initial, Advanced and Optimal, scored per information system, so don't carry a logging level across as if it were the same scale.

Depth on individual functions also lives elsewhere. CISA's July 29, 2025 microsegmentation guidance addresses a topic the model places in the Networks pillar and offers a four-phase plan. Several encryption cells ask for cryptographic agility, which connects to the federal post-quantum migration.

What to do next

Find your agency's last self-assessment and check its date. If it's older than your current architecture, it's the first gap. Start from the implementation plan your agency sent OMB and CISA under M-22-09, the first document CPSC's auditor lists inspecting. Then run the nine rows above, followed by the rest of the memo, and ask your inspector general's office which version of the model it expects to use. Resulting changes often touch authentication and network boundaries, so plan for security review as you would for any change affecting an ATO. Our cybersecurity practice covers Zero Trust aligned to NIST SP 800-207.

The Bottom Line

Treat M-22-09 as the requirement and the CISA model as the scoring sheet. Rate each function separately with evidence, set targets by risk and mission instead of defaulting to Optimal, and put a date on the result, since an auditor may ask how current it is.

FAQ

Is the CISA Zero Trust Maturity Model mandatory?

The model describes itself as "a general guide" and says it "should not be viewed as a strict set of requirements." M-22-09 is the document that sets requirements for agencies, and it organizes its goals using the model. An inspector general can still choose to measure against it, as the Consumer Product Safety Commission's did in 2026.

Do agencies have to reach the Optimal stage?

Neither the model nor M-22-09 says every agency must. CPSC's auditor wrote that "under the ZTMM there is no mandated target maturity level, such as 'Advanced' or 'Optimal,' that agencies are required to achieve." When planning implementation, the model tells agencies to base decisions on "risk, mission, federal requirements, and operating constraints," and says required effort and realized benefits both rise significantly as maturity progresses. Neither document names who sets the target; that's a call for agency leadership.

How many stages does the CISA maturity model have?

Version 2.0 has four labels: Traditional, Initial, Advanced and Optimal. Page 8 refers to three stages advancing from a Traditional starting point, and some older summaries list three, but the version 2.0 tables have a column for all four.

Does the model apply to federal contractors?

It is written for federal agencies, and it says "all organizations should review and consider adoption of the approaches." Any zero trust obligation for a contractor's own systems would typically reach it through the contract, so the contracting officer is the person to ask.

How does the model relate to NIST SP 800-207?

The model's references call SP 800-207 a description of zero trust for enterprise security architects. SP 800-207 explains the concepts and architecture, and the CISA model adds stage-by-stage descriptions an agency can use to measure where it stands.

Sources

  1. CISA, Zero Trust Maturity Model, Version 2.0 (April 2023)
  2. OMB, M-22-09: Moving the U.S. Government Toward Zero Trust Cybersecurity Principles (January 26, 2022)
  3. CPSC Office of Inspector General, Audit of the CPSC's Zero Trust Implementation, 26-A-02 (May 5, 2026)
  4. CISA, Microsegmentation in Zero Trust, Part One: Introduction and Planning (July 29, 2025)
  5. OMB, M-26-14: Ensuring Effective and Efficient Agency Logging and Network Visibility to Defend Against Evolving Cyber Threats (May 22, 2026)
  6. OMB, M-26-18: Scaling Use of Login.gov to Deliver a Universal Sign-on for Public Services (August 31, 2026)
  7. Federal zero trust site, Zero Trust Maturity Model summary

How we researched this. Every number, date and requirement here is checked against the sources listed above, primary documents first, and the post is fact-checked again before publication. When a rule, date or status changes, we update the post and log the change below. Read our editorial standards or send a correction.

Yahia Aboushadi
About the author. Yahia Aboushadi is Director of Brand and Marketing at Pyramid Systems, an employee-owned federal IT firm in Fairfax, Virginia, that has delivered for federal agencies since 1995. . Connect on LinkedIn.

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